General Questions

• 01. Why should I create an account with Dainty Jewell’s?

  We encourage you to create an account with Dainty Jewell’s to take advantage of a variety of benefits. With an account, you can track your order status, initiate returns, view rewards, and manage your address book. Additionally, upon creating an account, you will be automatically enrolled in our ...

• 02. Why can’t I use more than one coupon?

  Coupon codes are valid for use on individual orders only and cannot be combined with any other promotions or offers. They cannot be applied to orders placed before or after the promotional period. Additionally, Jewell points cannot be combined with coupon codes. Once an order is completed, coupon...

• 03. When someone returns their order, do you put the item back to inventory for a customer to purchase?

  Returns in their original condition and unworn will be automatically added back to our inventory. To be notified when the item is restocked, please visit our website and find the product. Select your desired size and color, and a popup will appear with the option to "Notify Me." Enter your email ...

• 04. Are all the sizes you have available listed?

  Yes, they are. Our dresses generally run true to size, but please note that each style may have its own size chart due to variations in fabrics and designs. You may find that for some dresses, you are a small, while for others, you may need a medium or even an extra small. To ensure the best fit,...

• 05. What happens if I place my order as a Guest?

  If you place your order as a guest, you may not receive email updates about your order status, and you will not earn Jewell points for your purchase.

• 06. What does pre order mean?

  Pre-order allows you to reserve items in advance before they sell out. Please note that pre-order items will not be shipped until, or after, the estimated shipping date listed under the product description. These dates are approximate and may be subject to change without notice. If your order inc...

• 07. I would like to sell Dainty Jewell’s products in my boutique, what should I do?

  Unfortunately, we do not offer wholesale pricing for boutiques or any other qualifying businesses at this time.

• 08. I tried to check out with items in my cart but it won't let me checkout, does this mean that they are sold out?

  Yes, our inventory is updated in real time after each order is placed. However, an item may still appear as available in the dropdown menu even if it has sold out. If you're unable to complete checkout, we recommend refreshing your web browser. If the issue persists, it's likely that the item is ...

• 09. Do you restock your products?

  Thank you so much for loving our dresses! We realize the demand is high for these items and we try to keep them in stock. We do restock some of our pieces from time to time, but not all items are guaranteed to return. Certain styles may be restocked depending on availability and demand. If there...

• 10. How do I apply my coupon code?

  To use your coupon code, simply enter it in the "Coupon/Gift Certificate" box at checkout, which can be found on the shopping cart page. This will apply the discount to your order before you complete your purchase. Please be aware that once your order is submitted and completed, we are unable to ...

• 11. I am interested in becoming a Brand Ambassador or a Collaborator with Dainty Jewell’s, what do I need to do?

  We are excited to see interest in sharing Dainty Jewell’s with others! For more information about becoming a Brand Ambassador or Collaborator, please reach out to us via email at info@daintyjewells.com. We look forward to hearing from you!