Shipping Info
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01. What is your Shipping Policy?
Our items are available to ship within 1-2 business days unless marked "Pre-order." Shipping can take from 3 business days up to two weeks depending on what shipping zone you are in. All orders are shipped via USPS, or FEDEX mail and we do not ship on weekends or holidays. Orders will be shipped ... -
02. What is your Pre-Order shipping time frame?
The estimated shipping date for all pre-order items is provided in the product description on the Dainty Jewells Wesbite. Please note that this date is approximate and may change at any time. If you purchase both in-stock and pre-order items in the same order, the in-stock item will ship togethe... -
As outlined in our Shipping Policy, Dainty Jewell’s is not responsible for any shipping errors made by the postal service, or for orders that are lost or stolen during transit. Once your order has left our facility, it is out of our control, and unfortunately, we are unable to offer refunds or re...
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04. What do I do if I received the wrong item?
We understand that errors can occur from time to time, and we apologize for any inconvenience this may cause. If you believe there is an issue with your order, please contact us promptly at info@daintyjewells.com so we can resolve it before the return window expires. -
If an order is returned to Dainty Jewell’s due to an invalid or incorrect address provided by the customer, the customer will be responsible for the re-shipping fees. The order will not be reshipped until the additional shipping charges are paid. If the customer does not pay the re-shipping fees ...
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06. Can I have a Gift Card mailed to me rather than an electronic Gift Certificate?
Gift certificates are sent electronically only. If you'd like the certificate to be emailed to you instead of the recipient, please enter your email address in the recipient email field. For a smoother process, we recommend purchasing the gift certificate as a separate order, rather than with oth...